PRODUCT AVAILABILITY All items in stock will be dispatched within 1-2 business days. If the item you have ordered is out of stock you will receive an email with an estimated shipping date and an offer to modify or cancel your order.
PRICES Prices shown on this website are indicated in Canadian Dollars and include Sales Taxes where applicable. A legal order/invoice accompanies your item on shipping.
PAYMENT We accept payments via PayPal or direct deposit to our bank account. Your order will be shipped within 1-2 business days after we received payment.
PRIVACY Your email address will only be used to keep you updated on the status of your order and none of your personal details will be used for other purposes or forwarded to third parties.
COPYRIGHT All photographic content on this website is protected by copyright © KiMagic unless otherwise noted. Content published on these web pages may not be reproduced without our permission.
SHIPPING For domestic shipping we use Canada Post. For International shipping we may use other carrier as per our own decision. All available items are shipped worldwide and dispatched within 1-2 business days. Orders placed on Holidays or Sundays are shipped on the following business day. The delivery time and cost for both services are indicated in the shopping cart during check-out. The actual delivery time depends on the speed of your local postal and varies from country to country. Delays may occur if parcels are held up for inspection by local custom offices.
If you are located outside Canada: Import duties, value added tax or purchase tax may or may not be charged by your country of residence. These are not included in the item price or shipping cost and are the buyer’s responsibility. If you do not know how much, if any, import tax you might have to pay please check with your local tax authorities. Some countries may have restrictions on the import of certain goods or materials. Please make sure to check the importation rules of your country before placing an order.
RETURNS/EXCHANGES/FAILED DELIVERIES – GENERAL These incidences are rare, but if a mistake has been made on our side we will do our best to put it right as soon and as best as we can. The buyer will of course be compensated for all costs involved in the return of a wrong/wrongly sent out order.
However, if the buyer has entered a wrong delivery address, changed his mind about an order, or failed to pick up the parcel, all costs involved in the return or re-sending of the order will be the responsibility of the buyer. We do not compensate for errors on the buyer’s side.
COMBINED SHIPPING If you place multiple orders and wish to have the shipping combined, please let us know by adding a note during the check-out process, or send an email to: firstname.lastname@example.org. If the order(s) you placed first have already been dispatched, the subsequent order(s) will be shipped separately.